Organizational memory Quotes

“Organizational learning”

“Organizations do not literally remember.”

“Organizations are mental entities capable of thought.”

“Those who cannot remember the past are condemned to repeat it.”

“A memory is a persistent record not dependent on a tight coupling between sender and receiver.”

“Wikipedia: Organizational memory”

“Rules, procedures, technologies, beliefs and cultures are conserved through systems of socialization and control.”

“Change that works by recapturing something that was there in the past has many resources on which to draw and a whole network of support on which to rely.”

“In its most basic sense, organizational memory refers to stored information from an organization's history that can be brought to bear on present decisions. This information is stored as a consequence of implementing decisions to which they refer, by individual recollections, and through shared interpretations.”

“The extant representations of the concept of organizational memory are fragmented and underdeveloped. In developing a more coherent theory, we address possible concerns about anthropomorphism; define organizational memory and elaborate on its structure; and discuss the processes of information acquisition, retention, and retrieval. Next, these processes undergrid a discussion of how organizational memory can be used, misused, or abused in the management of organizations.”