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Jack Welch Quotes (1935-2020)
About Jack Welch
John Francis Welch Jr. (November 19, 1935 – March 1, 2020) was an American businessman who served as Chairman and CEO of General Electric between 1981 and 2001. During his tenure, GE increased its market capitalization by over $400 billion. Welch also oversaw the firing of more than 100,000 GE employees, and was awarded a severance package of $417 million when he retired in 2001, the largest such payment in history.
Best Jack Welch Quotes
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Explore our curated collection of the most famous and impactful Jack Welch quotes.
“Change has no constituency—and a perceived revolution has even less.”
“In manufacturing, we try to stamp out variance. With people, variance is everything.”
“Getting the right people in the right jobs is a lot more important than developing a strategy.”
“Getting every employee's mind into the game is a huge part of what a CEO job is all about. Taking everyone's best ideas and transferring them to others is the secret. There's nothing more important.”
“At the heart of this culture is an understanding that an organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive business advantage.”
“I wanted to change the rules of engagement, asking for more— from fewer. I was insisting that we had to have only the best people...If you wanted excellence, at a minimum, the ambience had to reflect excellence.”
“Six Sigma has forever changed GE. Everyone—from the Six Sigma zealots emerging from their Black Belt tours, to the engineers, the auditors, and the scientists, to the senior leadership that will take this Company into the new millennium—is a true believer in Six Sigma, the way this Company now works.”
“In GE every day, there's an informal, unspoken personnel review—in the lunchroom, the hallways, and in every business meeting. That intense people focus—testing everyone in a myriad of environments—defines managing at GE. In the end, that's what GE is. We build great people, who then build great products and services.”
“The best Six Sigma projects begin not inside the business but outside it, focused on answering the question—how can we make the customer more competitive? What is critical to the customer’s success?... One thing we have discovered with certainty is that anything we do that makes the customer more successful inevitably results in a financial return for us.”
“If you like business, you have to like GE. If you like ideas, you have to love GE. This is a place where ideas can flow freely from and through more than 20 separate businesses and more than 300,000 employees. Boundaryless behavior allows ideas to come from anywhere. We formalize our freewheeling style in a series of operating meetings that blend into one another.”
“There are advantages to being the chairman. One of my favorite perks was picking out an issue and doing what I called a "deep dive." It's spotting a challenge where you think you can make a difference—one that looks like it would be fun—and then throwing the weight of your position behind it. Some might justifiably call it "meddling." I've often done this—just about everywhere in the company.”
“Arrogance is a killer, and wearing ambition on one's sleeve can have the same effect. There is a fine line between arrogance and self-confidence. Legitimate self-confidence is a winner. The true test of self-confidence is the courage to be open—to welcome change and new ideas regardless of their source. Self-confident people aren't afraid to have their views challenged. They relish the intellectual combat that enriches ideas.”
“Being a CEO is the nuts! A whole jumble of thoughts come to mind: Over the top. Wild. Fun. Outrageous. Crazy. Passion. Perpetual motion. The give-and-take. Meetings into the night. Incredible friendships. Fine wine. Celebrations. Great golf courses. Big decisions in the real game. Crises and pressure. Lots of swings. A few home runs. The thrill of winning. The pain of losing. It's as good as it gets! You get paid a lot, but the real payoff is in the fun.”
“I enjoy challenging a person's ideas. No one loves a good and passionately fought argument more than I do. This isn't about being tough-minded and straightforward. That's the job. But so is sensing when to hug and when to kick. Of course, arrogant people who refuse to learn from their mistakes have to go. If we're managing good people who are clearly eating themselves up over an error, our job is to help them through it. That doesn't mean you have to take it easy on your top performers.”
Jack Welch Quotes by Topic
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Jack Welch on Big business 2 quotes
View all 2 quotes on Big business →Jack Welch on Business 2 quotes
View all 2 quotes on Business →Jack Welch on Chief executive officer 2 quotes
“Getting every employee's mind into the game is a huge part of what a CEO job is all about. Taking everyone's best ideas and transferring them to others is the secret. There's nothing more important.”
Jack Welch on Six Sigma 2 quotes
“Six Sigma has forever changed GE. Everyone—from the Six Sigma zealots emerging from their Black Belt tours, to the engineers, the auditors, and the scientists, to the senior leadership that will take this Company into the new millennium—is a true believer in Six Sigma, the way this Company now works.”
Jack Welch on Strategy
“In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.”
Jack Welch on Confusion
Jack Welch on Learning organization
“At the heart of this culture is an understanding that an organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive business advantage.”
Jack Welch on Confidence
“Arrogance is a killer, and wearing ambition on one's sleeve can have the same effect. There is a fine line between arrogance and self-confidence. Legitimate self-confidence is a winner. The true test of self-confidence is the courage to be open—to welcome change and new ideas regardless of their source. Self-confident people aren't afraid to have their views challenged. They relish the intellectual combat that enriches ideas.”
What Jack Welch Said About Others
Discover personal opinions Jack Welch shared regarding contemporaries.
Jack Welch on Mitt Romney
“In my lifetime, Mitt Romney is the most qualified leader I've ever seen run for the Presidency of the United States…Let's take him for a minute… Harvard Law School, Harvard MBA. Starts up Bain Capital, builds it… Bain gets in trouble sometime in 1990s, Mitt comes back to fix it… Bain Capital then has its best years ever. In '99, leaves, goes to the Olympics, I was involved in that… we were in deep trouble. They were losing money, they had a scandal… and then 9/11 comes and everyone wants to cancel it, we've got a big commitment. He goes out there, fixes it totally. Again, fixes that up, comes back, runs for governor, wins the governorship. The government [is in debt]. He gets it out and gets a surplus. Who! We haven't had anybody do all these things! Do you think Richard Nixon did that? Do you think Bill Clinton had those credentials!? Certainly Barack Obama didn't have those credentials!.. I mean, come on! We've got a guy here who's a leader, that's demonstrated beyond anyone we've ever had! Great family. This is the…! We're the luckiest people in the world to have this guy there at this point in time.”
Quotes About Jack Welch
Gain deeper perspective through quotes about Jack Welch from others.
Mark Ames on Jack Welch 6 quotes
“One of the office world's most celebrated plutocrats was General Electric CEO Jack Welch, who coined the famous Welchism that employees have unlimited juice to squeeze, and who loved to tell people to "face reality." He earned the nickname Neutron Jack for having fired one hundred twenty-eight thousand of his employees and later boasting that all that was left after his mass firings were the buildings. That, and an enormous amount of cash for Jack and his happy shareholders. Yuk-yuk-yuk. Some people may not find his kind of humor to their liking, but it probably bowled 'em over in Kennebunkport, or the Hamptons, or the Berkshires, or any number of corporate billionaire hangouts... Of course, this doesn't mean that Jack Welch doesn't have a heart. In his autobiography Straight From the Heart, a New Age-infused ego-romp that sold like hotcakes to the credulous masses, Welch did manage to share his thoughts with us on the importance of friendship... buried in the section "A Short Reflection On Golf." Just in case you didn't think he was, uh, human, you see.”
Robert Heller on Jack Welch
“CEO of General Electric for 30 years, Jack Welch was declared the greatest manager of the 20th century. Focusing firmly on results, he revolutionized management to achieve phenomenal growth for his company.”
Bernie Sanders on Jack Welch 2 quotes
“It is time, as a nation, that we stop worshipping corporate greed and businessmen like Jack Welch, the former head of General Electric. While in corporate circles, and in the corporate media, Jack Welch is regarded as a brilliant and successful businessman, the truth is that he represents almost everything that is wrong with contemporary capitalism. As the CEO of General Electric, Welch moved dozens of GE factories abroad, outsourced hundreds of thousands of jobs, and slashed benefits for many of his employees. To add insult to injury, after destroying the retirement dreams of so many of his workers, he received a $400 million golden parachute for himself. This type of greed and ruthless capitalism is not an economic model we should be embracing. We can do better; we must do better.”
William N. Thorndike on Jack Welch
“Welch was both an active manager and a master corporate ambassador. He was legendarily peripatetic, traveling constantly to visit GE's far-flung operations, tirelessly grading managers and shuffling them between business units, and developing companywide strategic initiatives with exotic-sounding names like "Six Sigma" and "TQM". Welch had a lively, pugnacious personality and enjoyed his interactions with Wall Street and the business press. He was very comfortable in the limelight, and during his tenure at GE, he frequently appeared on the cover of Fortune magazine.”
About Jack Welch
John Francis Welch Jr. (November 19, 1935 – March 1, 2020) was an American businessman who served as Chairman and CEO of General Electric between 1981 and 2001. During his tenure, GE increased its market capitalization by over $400 billion. Welch also oversaw the firing of more than 100,000 GE employees, and was awarded a severance package of $417 million when he retired in 2001, the largest such payment in history.