Harold Macmillan on Neville Chamberlain
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“Chamberlain was not a favourite of the House, and he never obtained that attention from the Opposition which it is necessary for a leading Minister to secure. This was a defect partly of manner and partly of feeling. He had a certain intellectual contempt for people whose views he thought ridiculous; and most of the Labour Party he put into that category. But he was not able to conceal this, and his tone revealed a degree of sarcasm and even rudeness towards his opponents, which is contrary to the true House of Commons tradition, at least at the top. Hard blows can be taken and given in our Parliamentary system. They are not long remembered. But superciliousness and arrogance are much more wounding. Nevertheless, he was a commanding personality. His speeches were admirably prepared and argued. If his voice was rasping and often weak, his Parliamentary style was good. He marshalled facts and statistics with ease. His slim figure, conventionally dressed (he usually wore a tail coat and stiff wing-collar), his well-groomed appearance, his corvine physiognomy, his perfect self-control: all these made him an outstanding Parliamentarian. I can still see him standing at the box, erect and confident. But he was respected and feared, rather than loved, except by the few who were his intimates and knew the kindliness that lay behind his bleak exterior.”
“[T]he Parliament of 1924–9 was a great constructive Parliament. It marked some of the greatest advances in social and administrative reforms that have ever been made. For these, Baldwin relied on Neville Chamberlain and on Churchill... [Chamberlain] moved firmly along a clearly marked course. He was associated, above all, with the Widows, Orphans and Old Age Pensions Act—one of the foundations of the modern Welfare State—and with the great reforms of local government... Neville Chamberlain in this Parliament, as in previous ones, proved himself a true successor to the reforming tradition of England. Some of his ideas went back to those of Disraeli; others to the unauthorised programme of his great father, Joseph Chamberlain. Others followed naturally on the work of social reform which made the Liberal Governments of 1906 onwards so outstanding. His heart was in all this work, which he thoroughly understood. But he did not wear his heart upon his sleeve; on the contrary, he kept it so closely buttoned up behind his formal morning-coat that he was not suspected of anything except a desire for efficiency. In fact, he was inspired by a deep sentiment and feeling for the poor and suffering. Neither the Opposition who disliked him, nor those of our party who admired him, could see behind the mask. Yet in this Parliament he stood out. If Baldwin was by nature indolent, Neville Chamberlain was the most hard-working of men. The troubles of later years should never be allowed to obscure the great achievements of this period.”